A law related to the governance of processing the personal data of the citizens of the European Union (EU) and the European Economic Area (EEA).
Miholearn’s services are available to customers worldwide, including the European Union.
Our platform stores the conversations shared by users and their customers which are forwarded to the communication by the user. We refer to those as Threads/Tickets in the form of an email.
In case a customer extends an invitation to their team members inside their workspace, the team members get access to those threads/tickets.
The user of Miholearn also has the ability to build a knowledge base, a set of available responses for their customer’s queries which can be removed by the user from Miholearn at any given moment.
Email conversations being forwarded inside our platform are referred to as threads.
The user has the control and ability to delete all pieces of information from Miholearn.
The user also possesses control over the deletion of their workspace. Once deleted, Miholearn does not have control over retrieving it in any way.
Here is a list of rights under GDPR that you must consider:
Please get in touch with us at [email protected] to access these rights.
The GDPR requires us to answer within 30 days. We’ll do our best to reply at the earliest.